Deskripsi Pekerjaan
DFI Nusantara is seeking an experienced, results-driven Area Manager to oversee retail store operations across our Tangerang Selatan network. In this critical leadership role, you will hold end-to-end accountability for operational excellence, customer satisfaction, and financial performance across multiple retail locations.
As an Area Manager, you will translate strategic organizational priorities into actionable operational workflows. You will lead, coach, and empower Store Managers to surpass sales targets, enforce strict inventory control, minimize shrinkage, and maintain brand visual merchandising standards. This role requires robust commercial acumen, exceptional problem-solving abilities, and demonstrated experience in scaling retail efficiency in fast-paced retail environments.
If you possess a proven track record of optimizing multi-unit retail performance and driving team engagement, apply now to join DFI Nusantara and accelerate our growth across Banten.
Tanggung Jawab
- Direct and oversee daily retail operations across assigned stores to ensure company standards and revenue targets are consistently met.
- Formulate and execute area sales strategies, monitor key performance metrics (KPIs), and implement corrective interventions when required.
- Lead, mentor, and evaluate Store Managers to build high-performing teams and reduce operational turnover.
- Manage inventory levels, audit stock accuracy, and implement loss prevention controls to minimize shrinkage.
- Ensure compliance with company operational policies, occupational health and safety standards, and local retail regulations.
- Conduct regular site audits to monitor visual merchandising, product availability, customer service delivery, and cleanliness.
- Analyze operational cost structures, labor scheduling, and retail expenditure to maximize store-level profitability.
Kualifikasi
- Bachelor's degree in Business Administration, Management, Retail Management, or a related discipline.
- Minimum 3 to 5 years of successful multi-unit or store management experience within retail, FMCG, or consumer goods sectors.
- Demonstrated capability in driving retail KPIs, financial budgets, and P&L performance.
- Strong leadership, people management, conflict resolution, and talent development capabilities.
- Sound knowledge of inventory control systems, merchandising standards, and operational audit workflows.
- Excellent communication and negotiation skills in English and Bahasa Indonesia.
- Willingness to travel frequently between store locations across Tangerang Selatan and surrounding regions.