Deskripsi Pekerjaan
ESCO Corporation is seeking an outgoing, detail-oriented AU Sales Support Officer to join our growing Australian Fintech support division in Pasig City. In this role, you will serve as the backbone of our Australian sales operations, bridging communication between local account teams, operational units, and Australian business clients.
The ideal candidate thrives in a fast-paced fintech environment, demonstrating exceptional organizational skills, accuracy in pipeline tracking, and strong interpersonal communication. You will operate on an Australian business hours schedule (AEST/AEDT), ensuring seamless service delivery, proposal preparation, and onboarding workflows for our overseas stakeholders.
We offer competitive compensation, performance-based incentives, comprehensive healthcare coverage, and clear career progression pathways in international financial operations.
Tanggung Jawab
- Manage CRM data hygiene, pipeline updates, and deal tracking for Australian sales representatives.
- Process sales orders, draft standard client proposals, and issue service contracts accurately.
- Screen and qualify inbound business leads before routing them to senior account executives.
- Coordinate with compliance, risk, and onboarding teams to expedite Australian client verifications.
- Serve as a primary liaison for administrative sales queries via email and teleconference during AU hours.
- Generate regular operational metrics, conversion reports, and sales pipeline summaries for management.
- Maintain and organize sales collateral, process documentation, and pricing schedules.
Kualifikasi
- Bachelor's degree in Business Administration, Marketing, Finance, or an equivalent discipline.
- Minimum 2 years of experience in a sales support, lead qualification, or BPO role supporting Australian clients.
- Demonstrated proficiency in CRM platforms (e.g., Salesforce, HubSpot) and Google Workspace or MS Office.
- Fluent verbal and written English communication skills suited for Australian corporate clientele.
- Prior exposure to fintech, merchant services, banking, or lending workflows is preferred.
- Strong organizational capabilities with a proven record of managing multiple tasks under tight deadlines.
- Willingness to work Australian business hours (day shift in Philippine time).