Deskripsi Pekerjaan
MiA Restaurant is seeking an experienced, proactive, and service-driven Restaurant Manager to lead our team in Bali. In this role, you will oversee day-to-day front-of-house and back-of-house operations to ensure that our guests enjoy an exceptional dining experience. We are looking for an energetic leader with a strong background in hospitality management, inventory control, and staff mentorship.
As our Restaurant Manager, you will optimize operational workflows, uphold strict food safety and hygiene protocols, and foster a positive workplace culture. You will work closely with kitchen staff, suppliers, and senior management to streamline business performance, drive revenue growth, and safeguard our brand reputation in Bali's competitive culinary scene. If you are a natural communicator with a passion for hospitality and proven leadership skills, we welcome your application.
Tanggung Jawab
- Manage and oversee all daily front-of-house and back-of-house operations.
- Lead, train, schedule, and evaluate floor staff to ensure consistently high service standards.
- Handle customer inquiries, feedback, and escalations promptly to maximize guest satisfaction.
- Monitor inventory levels, coordinate with suppliers, and manage cost of goods sold (COGS).
- Enforce compliance with health, safety, and sanitation regulations across all departments.
- Track daily sales, manage labor costs, and report performance metrics to ownership.
- Coordinate with executive chefs to manage menu execution and service timing.
Kualifikasi
- Proven experience as a Restaurant Manager, Assistant Manager, or Floor Supervisor in a high-volume venue.
- Strong leadership, interpersonal, and communication skills in English and Indonesian.
- Demonstrated knowledge of inventory control, labor scheduling, and POS systems.
- Solid understanding of food safety regulations and hygiene standards.
- Strong problem-solving abilities and emotional intelligence in high-pressure situations.
- Diploma or degree in Hospitality Management, Culinary Arts, or related field preferred.
- Availability to work flexible hours, including evenings, weekends, and holidays.